Payment Terms & Conditions
Violins Australia offers the following methods of payment:
- Credit Card – (Over the phone or on pickup)
- Bank Transfer
Please Note: For new customers applying for a credit account, we require full payment up front for your first three orders. For these orders, payment must be made within 7 days of receipt of invoice as long as all items on your order are in stock. We have the right to cancel your order if we have not received payment in this time and have not been notified of other arrangements.
A settlement discount is applied to all invoices. This discount is calculated based on the timeframe in which the total invoice is paid. Please contact us for more information on our settlement discount structure.
Paying by Credit Card
If you would like to pay by credit card over the phone please call 02 9417 5220. We will take your your credit card numbers, process the payment immediately and destroy all credit details after payment has gone through.
To pay via direct bank deposit, please transfer the payment using the following details:
Account Number: 10001752
Account Name: Narlas Pty Ltd
Please include your invoice number in the transfer description.
To ensure that your order gets to you faster, feel free to email a receipt of payment to firstname.lastname@example.org and include your order number.
If you would like to pick your order up from our Chatswood warehouse, please let us know what day and time you will be coming and we will have your order ready to collect. Our warehouse address is 314 High St. Chatswood NSW 2067 and pickup can be made from the double doors, half way down the driveway to the right hand side of the building.
Violins Australia uses eWay for over the phone credit card transactions.
eWay is a safe and secure means of collecting payments via the Internet. To read more about eWay's Payment security please click here. Please note that we do not keep your credit card details on file. You will need to repeat them to us for every new payment.